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returns policy
We are here to help

Returning an item can be a long drawn out process. We get it. Thats why our process is super simple and hassle free.

Returning items made easy

Any products purchased from our website can be returned or exchanged for a full refund within 14 days of purchase*.

New pre-ordered products cannot be returned or exchanged*.

The item(s) must be in new condition with all packaging and tags included.

To return or exchange a purchase, email the following information to and we will reply promptly with instructions.

Order Number
Items that you would like to return

Once we receive your item(s) your money will be returned. Please note that it can take up to two weeks to process your return once the item(s) have been received.If an item is received WITHOUT packaging and/or tags, you will be charged 25% of the refund amount.

*Original shipping costs are not refunded and customers are responsible for return shipping unless the reason for return is warranty defect.
Customer Care
Solutions That Work

No gimmicks just products to make your photography and video shooting easier!

Unrivalled Quality

We use the finest materials and technology in the industry to create outstanding products.

Customer Support

Our team are here to help. We want you to get the most out of all our products and ready to support you when you need us most.

will the clip-in filters damage my sensor?

No. The filters clip into the camera body away from the sensor. Once installed the filter will not fall out when the camera is turned upside down.

can i get my order deliverd to another address?

Yes. We are able to send your products to any address you specify.

what camera manufacturers do you support?

We have filters, grips and hoods to fit all lenses and camera manufacturers.

Can I place an order for overseas?

Of course. We ship worldwide with no problem.